The official Instagram recovery links and report forms, all in one checked list

Your own account: five starting points

• Forgot the password? Go to instagram.com/accounts/password/reset or tap Forgot password? on the login screen. Instagram mails or texts a login link to the username, email or number you enter.
• Taken over, or the reset doesn't help? Use instagram.com/hacked. It offers a login link, a security code or, failing those, a support request.
• The email address on the account changed? Look in your previous inbox for the message from security@mail.instagram.com; its link reverses the change.
• Two-factor code never comes? The two-factor screen accepts a saved backup code instead.
• Neither inbox nor phone is yours any more? Start a support request on a phone, from the login-link screen or instagram.com/hacked, and give a private email address. Instagram then asks for a video selfie, or for your sign-up email or number and the type of device you used. It says the selfie is never shown on Instagram and is deleted within 30 days.

Instagram's own advice runs in that order: security email first, login link second, support request last. Full walkthroughs: hacked account and backup codes.

After Instagram restricts or disables you

Someone else's account or content

• Impersonation of you, a friend or someone you represent: help.instagram.com/contact/636276399721841. For the person copied or their representative; we could open it without an Instagram login.
• A child under 13 on Instagram: help.instagram.com/contact/723586364339719. Anyone who knows the username can file; no login needed when we tested.
• Memorializing a deceased person's profile: help.instagram.com/contact/452224988254813. Needs proof such as an obituary or news link; it asked us to log in.
• Removing a deceased person's profile: help.instagram.com/contact/1474899482730688. Verified immediate family only, with a birth or death certificate or proof of legal authority; it also asked for a login.
• Copyright: help.instagram.com/contact/552695131608132, which now forwards to Meta's shared form on help.meta.com. For the rights holder or someone acting for them.
• Registered trademarks: help.instagram.com/contact/230197320740525, for the owner or an authorised agent.
• A photo or video of you posted without consent: help.instagram.com/contact/512241091300432, for the person who appears in it.

Threats involving intimate images start with the in-app report and the steps in our sextortion guide. For fake, scam, deceased or underage accounts generally: getting an account closed.

Help that only exists inside the app

• Account Status (Settings): what was removed, what's limited, review requests.
• Recent emails (Password and security): two weeks of genuine security mail, for checking a suspicious message.
• Where you're logged in and login activity (Accounts Center).
• Connected apps (Settings › Website permissions › Apps and websites).
• Report a problem for bugs and Support Requests for following your reports.
• Meta Verified chat and email support, for subscribers.
• The Meta AI support assistant in the Help Center, which only works when you're signed in on that browser.

How to spot a fake link

• Official addresses end in instagram.com (including help.instagram.com and accountscenter.instagram.com) or Meta's help.meta.com and meta.com. Read the domain before entering anything.
• None of these routes costs money, needs a middleman or requires anyone else to know your password or a code.
• Genuine Instagram email comes from @mail.instagram.com: checking a suspicious message.
• "Support" links arriving by DM or comment are never official: recovery scams.